Audit and licence

In both versions customer data is locked by default, and at the start Claude only reads.

Audit

The Audit is a separate plugin, listed in your plugins as TellMyShop. You install it from the wordpress.org directory (once wordpress.org has accepted the plugin; until then, from your TellMyShop account). It has no licence key field and doesn't save changes, even if someone changes the settings. Jobs that only read work in full, for example Site review and improvement plan or Why is this page not visible. Jobs that change your site end with a ready plan: what's there now and what it will be after the change.

Moving from the Audit to the full version

The full version is a separate plugin. You install it alongside the Audit, and it takes over the Audit's settings. You don't need to delete the Audit first.

1. Buy a licence or change your plan in your TellMyShop account. The key arrives by email.
2. In your account open Downloads and download the full version for WordPress.
3. In your dashboard go to Plugins > Add New Plugin > Upload Plugin, choose the downloaded file and click Install Now. WordPress installs the full version as a new plugin.
4. Click Activate Plugin. The Audit switches itself off, because the two versions can't run at the same time. Your settings from Scope of work, Customer data (GDPR) and Settings stay, along with your logs, redirects and the "Claude (TellMyShop)" account. The connector address stays the same too, so there's nothing to add again in Claude.
5. Open TellMyShop > Start, paste the key into the Licence card and click Activate the licence.
6. Switch on saving changes in Scope of work. In Claude, start a new chat so Claude sees what it can now do, and write: "Make the fixes from the plan".

Your plugin list then shows a message that TellMyShop has replaced the Audit, with a Go to Plugins link. You can now delete the Audit: Plugins > Inactive > Delete. Deleting the old copy doesn't touch your settings, logs or connection to Claude.

Deleting the plugin

When you delete your only copy of TellMyShop, it keeps your settings and change history by default. You choose this in TellMyShop > Settings, in the Data retention and uninstall card. The connector address is always removed: after reinstalling, you create a new one and add it in Claude.

Full version without a key

If you install the full version and don't paste a key, it works like the Audit: Claude reads and plans, but saves nothing. The same happens when a licence expires or is withdrawn, for example after a refund. Nothing on your site breaks. Only the ability to save goes away.

Next step: When something doesn't work